Terms of service

Overview

Welcome to La Tribuna Visitante.

The terms “we”, “us” and “our” refer to La Tribuna Visitante. La Tribuna Visitante operates this website and online store, including all related information, content, features, products and services, in order to provide customers with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide our online store and related services.

These Terms of Service, together with any policies referenced on this website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy, govern your access to and use of our website, store, products, and services.

By visiting, browsing, using, or purchasing from our website, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you should not access or use our website or services.

Section 1 — Access and account

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependent to use this website on a device you own or manage.

To place an order or use certain features of the website, you may be asked to provide information such as your name, email address, billing address, payment details, and shipping address.

You agree that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account.

You may not transfer, sell, assign, or license your account to another person.

Section 2 — Our products

La Tribuna Visitante offers independent supporterwear and related products. Our products are not official team, federation, tournament, player, or governing-body merchandise.

Unless clearly stated otherwise, our products are made-to-order. This means products are produced specifically after an order is placed, rather than held as ready inventory.

We make reasonable efforts to display our products accurately. However, product images, lifestyle visuals, and mockups are intended to represent the design and styling of each item. Final products may vary slightly in color, scale, placement, garment shape, embroidery finish, print finish, and overall appearance due to production processes, screen settings, lighting, product sizing, and mockup environments.

Minor differences between product images and final produced items are not considered defects.

All product descriptions, images, pricing, and availability may be changed at any time without notice. We reserve the right to discontinue any product at any time and to limit the quantity of any product available to any person, geographic region, or jurisdiction.

Section 3 — Independent fanwear and no official affiliation

La Tribuna Visitante is an independent fanwear brand.

We are not affiliated with, sponsored by, endorsed by, or officially connected to any football federation, national team, club, player, tournament, league, governing body, event organizer, or brand.

Any references to countries, cities, supporter culture, matchday culture, or geographic identity are used for independent cultural and fanwear purposes only.

We do not claim to sell official merchandise.

Section 4 — Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept, decline, cancel, or limit any order at our discretion, including where there is a suspected pricing error, inventory issue, fulfillment issue, payment issue, fraud risk, address issue, or breach of these Terms.

Your order is not accepted until payment has been received and your order has been confirmed.

Please review your order carefully before submitting it, including product, size, color, quantity, shipping address, and email address. Because many products are made-to-order, we may be unable to make changes or cancellations once production has started.

All purchases are subject to our Return & Refund Policy.

You agree that purchases made through our website are for personal use and not for commercial resale unless we have given prior written permission.

Section 5 — Prices, billing, and payment

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product will be the price shown at the time your order is placed, as reflected in your order confirmation. Unless stated otherwise, prices do not include shipping, taxes, duties, customs charges, or other applicable fees.

You agree to provide current, complete, and accurate billing and payment information for all purchases. You confirm that you are authorized to use the payment method provided and that all charges incurred by you will be honored by your payment provider.

We reserve the right to correct pricing errors, cancel orders, or update information if any pricing, product, shipping, or availability information is inaccurate.

Section 6 — Shipping and delivery

Delivery times are estimates only and are not guaranteed.

Because products may be made-to-order, total delivery time can include both production time and shipping time. Production and shipping times may vary depending on the product, destination, carrier, demand, and external conditions.

We are not responsible for delays caused by production partners, shipping carriers, customs processing, incorrect addresses, weather, strikes, holidays, high-volume periods, or other events outside our control.

Once an order is transferred to the shipping carrier, title and risk of loss may pass to the customer to the extent permitted by applicable law.

If your package is marked as delivered but you have not received it, please check with the carrier, neighbors, building reception, mailroom, or delivery location.

If the shipping address provided at checkout is incorrect or incomplete, we are not responsible for lost, delayed, or returned packages. Additional shipping charges may apply if reshipment is possible.

Section 7 — Returns and refunds

Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy.

Because our products are generally made-to-order, we do not accept returns or exchanges for change of mind, wrong size selection, wrong product selection, or buyer’s remorse.

If an item arrives damaged, defective, misprinted, or incorrect, you must contact us within the timeframe stated in our Return & Refund Policy and provide clear photos showing the issue.

Section 8 — Intellectual property

All content on this website, including but not limited to names, logos, designs, text, graphics, images, product visuals, videos, audio, slogans, layouts, and brand elements, is owned by or licensed to La Tribuna Visitante and is protected by applicable intellectual property laws.

You may use this website for personal, non-commercial purposes only.

You may not copy, reproduce, modify, distribute, publish, display, sell, license, exploit, or create derivative works from any part of the website, brand, product designs, visuals, or content without our prior written consent.

The names, logos, product names, designs, slogans, and brand elements of La Tribuna Visitante may not be used without our prior written permission.

All other names, logos, product names, designs, and marks appearing on the website belong to their respective owners.

Section 9 — User content, feedback, and reviews

If you submit, upload, post, email, tag, or otherwise provide feedback, reviews, photos, videos, ideas, suggestions, or other content to us or in relation to our products, you grant us a worldwide, royalty-free, sublicensable, transferable license to use, reproduce, publish, display, distribute, edit, and promote that content in connection with our business, marketing, website, social media, advertising, and services.

You confirm that you own or have the necessary rights to provide such content and that your content does not violate the rights of any third party.

We may, but are not obligated to, monitor, edit, repost, remove, or respond to user content.

You are solely responsible for the content you submit.

Section 10 — Third-party tools and links

Our website may include access to tools, features, applications, payment processors, shipping services, analytics tools, email tools, advertising platforms, or links provided by third parties.

We do not control and are not responsible for third-party websites, tools, platforms, services, policies, content, or practices.

Your use of third-party tools and websites is at your own risk and may be subject to the third party’s own terms and policies.

Section 11 — Relationship with Shopify

La Tribuna Visitante is powered by Shopify, which enables us to operate our online store.

However, any sales and purchases made through our store are made directly between you and La Tribuna Visitante. Shopify is not responsible for any aspect of the sale between you and La Tribuna Visitante, including any injury, damage, loss, claim, or issue arising from purchased products or services.

By using our website, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions with La Tribuna Visitante.

Section 12 — Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

Because our store is powered by Shopify and may use third-party service providers, information you submit may be processed by Shopify and other service providers in order to operate the store, process payments, fulfill orders, communicate with you, and provide services.

Please review our Privacy Policy for more information.

Section 13 — Errors, inaccuracies, and omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, offers, shipping charges, transit times, availability, or other content.

We reserve the right to correct errors, inaccuracies, or omissions and to update, change, or cancel orders if any information is inaccurate at any time, including after an order has been submitted.

Section 14 — Prohibited uses

You may use our website and services only for lawful purposes.

You agree not to use the website or services:

For any unlawful, fraudulent, abusive, or malicious purpose
To violate any applicable law, rule, or regulation
To infringe or violate our intellectual property rights or the rights of others
To submit false, misleading, or inaccurate information
To impersonate any person or entity
To upload or transmit viruses, malware, or harmful code
To interfere with the security or operation of the website
To scrape, copy, extract, or exploit website content without permission
To spam, phish, pharm, pretext, crawl, or use automated systems to access the website
To harass, abuse, defame, threaten, or harm any person
To attempt to bypass any security or access-control measures

We reserve the right to suspend, restrict, or terminate your access if we believe you have violated these Terms.

Section 15 — Optional automated tools and agents

You may not use automated tools, bots, agents, scrapers, crawlers, or similar systems to access, interact with, extract from, or use our website or services in a way that harms, burdens, copies, or interferes with the website, our business, or other users.

We may restrict, block, or limit automated access at any time.

Section 16 — Disclaimer of warranties

The website, services, content, and products are provided on an “as is” and “as available” basis, except where expressly stated otherwise.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, non-infringement, accuracy, availability, and uninterrupted operation.

We do not guarantee that the website will be error-free, secure, uninterrupted, or available at all times.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

Section 17 — Limitation of liability

To the fullest extent permitted by law, La Tribuna Visitante and its owners, partners, employees, contractors, service providers, affiliates, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or similar damages arising from your use of the website, services, or products.

This includes, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, personal dissatisfaction, shipping delays, production delays, website interruption, or product expectations not being met, except where liability cannot be excluded by law.

Section 18 — Indemnification

You agree to indemnify, defend, and hold harmless La Tribuna Visitante, Shopify, and our affiliates, partners, employees, contractors, service providers, licensors, and agents from any claims, damages, liabilities, losses, costs, or expenses, including reasonable legal fees, arising from:

Your breach of these Terms
Your violation of any law or third-party rights
Your misuse of the website or services
Any content or information you submit
Any unauthorized use of our intellectual property

Section 19 — Termination

We may terminate, suspend, or restrict your access to the website or services at any time, without notice, if we believe you have violated these Terms or engaged in conduct that harms us, our customers, Shopify, or any third party.

Any obligations or liabilities incurred before termination will survive termination.

Sections relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification, governing law, and other provisions that by their nature should survive termination will continue to apply.

Section 20 — Severability

If any part of these Terms is determined to be unlawful, void, or unenforceable, that part will be enforced to the fullest extent permitted by law or severed from these Terms, and the remaining provisions will remain valid and enforceable.

Section 21 — Waiver and entire agreement

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with any policies posted on our website, constitute the entire agreement between you and La Tribuna Visitante regarding your use of the website and services.

Section 22 — Assignment

You may not transfer, assign, or delegate these Terms or any rights or obligations under them without our prior written consent.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 23 — Governing law

These Terms and any separate agreements under which we provide services or products to you shall be governed by and interpreted in accordance with the laws of the jurisdiction where La Tribuna Visitante is headquartered, unless otherwise required by applicable law.

Section 24 — Changes to these Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting the updated version on this page.

It is your responsibility to check this page periodically for changes. Your continued use of the website or services following the posting of changes means that you accept those changes.